PopMuse: Retail Sector http://popmu.se Musings of stuff en-us Copyright 2007-2020 http://creativecommons.org/licenses/by-nc-sa/3.0/ 3 Amazon employees in New York have sued the company over claims that its lax safety policies were responsible for them becoming infected with COVID-19 https://www.businessinsider.com/amazon-employees-sue-over-lax-covid-19-safety-measures-2020-6 https://www.businessinsider.com/amazon-employees-sue-over-lax-covid-19-safety-measures-2020-6 Thu, 04 Jun 2020 00:17:00 UTC Tyler Sonnemaker at Retail Several Amazon warehouse workers have sued the company, claiming its lax safety practices put them at higher risk of contracting COVID-19 and contributed to the death of one family member, Bloomberg reported Wednesday. The lawsuit alleges that employees were pressured to keep working, meet "oppressive and dangerous" quotas that kept them from following social distancing guidelines, and punished for speaking out about working conditions. The employees work at Amazon's Staten Island, New York, facility, where a coworker died last month and which came under fire for its safety practices during protests in April and May. Amazon told� Business Insider that it has invested in additional safety measures as well as increased benefits for employees, and that it has always followed public health officials' guidance. Amazon is already facing several investigations into its working conditions and alleged retaliation against whistleblowers. Visit Business Insider's homepage for more stories. Three Amazon employees in New York have sued the company, alleging its lax safety measures and pressure put on workers placed them and their family members at an increased risk of becoming infected with the coronavirus, Bloomberg reported on Wednesday. One of the employees, Barbara Chandler, says she contracted the virus at Amazon's Staten Island facility, and that within a month, her cousin died after experiencing COVID-19 symptoms, according to Bloomberg. In the lawsuit, she said workers "were explicitly or implicitly encouraged to continue attending work and prevented from adequately washing their hands or sanitizing their workstations." The complaint accused Amazon of violating public nuisance and employee safety laws by giving them false information, setting "oppressive and dangerous" hourly quotas, punishing workers who spoke out, and telling them to not inform others if they become infected, Bloomberg reported. The employees are not seeking financial compensation for their illness or the death of a family member, but rather are primarily asking the court to issue an injunction that would force Amazon to adhere to public health guidelines, according to Bloomberg. "We are saddened by the tragic impact COVID-19 has had on communities across the globe, including on some Amazon team members and their family and friends," Amazon spokesperson Lisa Levandowski told Business Insider, adding that the company has invested $800 million in safety measures, such as "temperature checks, masks, gloves, enhanced cleaning and sanitization," as well as additional pay and benefits options like unpaid leave. Amazon said it has always followed guidelines from public health officials and that it complies with all federal and state laws concerning public health. Amazon has come under increasing scrutiny from employees, lawmakers, and regulators for working conditions at its warehouses during the pandemic, as well as its alleged retaliation against whistleblowers and its lack of transparency around cases at its warehouses. The virus has killed at least eight of its employees, according to NBC News, and may have infected as many as 1,500, according to a crowdsourced tally kept by one worker. Employees at the Staten Island facility, in particular, have been vocal in calling out what they perceive as inadequate health and safety measures, and staged protests in April and again May — along with workers from Amazon-owned Whole Foods as well as other grocery and retail companies. The company fired Christian Smalls after he helped organize the April walkout, prompting an investigation from New York City's civil rights commission as well as inquiries from the state's attorney general, the National Labor Relations Board, and lawmakers into whether Amazon violated workplace safety rules or illegally retaliated against whistleblowers. Amazon previously told Business Insider that it has made more than 150 changes to its warehouse procedures and claimed that infection rates at its Staten Island facility are lower than in the community generally (though it did not provide any evidence to support that claim). It has also said it respects the right of workers to protest. �SEE ALSO:�Amazon-owned Whole Foods fired a worker who had been tracking COVID-19 cases across the grocery chain's stores Join the conversation about this story � NOW WATCH: Why thoroughbred horse semen is the world's most expensive liquid http://creativecommons.org/licenses/by-nc-sa/3.0/ Food economists say changing consumer habits and potential coronavirus outbreaks in processing plants may affect food supplies. Here are the foods you might see less of in grocery stores. https://www.businessinsider.com/foods-you-might-see-less-of-grocery-stores-future-2020-6 https://www.businessinsider.com/foods-you-might-see-less-of-grocery-stores-future-2020-6 Wed, 03 Jun 2020 20:53:59 UTC Zoë Ettinger at Retail The coronavirus pandemic has and will continue to disrupt food supply chains as workers across the industry face potential infection. Miguel Gomez, professor of agricultural economics at Cornell University, and Carolyn Dimitri, associate professor of nutrition and food studies at NYU, identified ways food supply chains may be affected. Foods that require longer processing times or that are produced in crowded facilities are likely to experience supply disruptions. As a result, shoppers might have reduced access to foods such as pork, chicken, certain fresh produce, and some imported products, like cheese. Visit Business Insider's homepage for more stories. As the coronavirus pandemic continues to impact both supply and demand chains, consumers are likely to see changes to their grocery store shelves.� Changes will come as producers may no longer to be able to process foods as quickly, and as consumer spending habits change, shoppers will be less likely to buy certain foods, thus affecting their future supply. Carolyn Dimitri, associate professor of nutrition and food studies at New York University, said that although changes may be hard to predict, potential coronavirus outbreaks could lead to problems in the supply chain. "Because agriculture is so labor dependent, if you end up having a huge outbreak during the planting season or the harvest season (and it's kind of hard to predict when that will happen) it will disrupt the ability of people to work either on the farm or in the processing facilities, and there will continually be problems," she told Business Insider. Take a look at some of the foods you might see less of on grocery store shelves in the future.FOLLOW US:�Business Insider is on Facebook Beef may be less prevalent on shelves as infection might easily spread in processing plants that are not set up for social distancing. According to the National Cattleman's Beef Association, due to the coronavirus, cattle ranchers face more than $13 billion in losses through 2021. According to the Food and Environment Reporting Network, at least 11,496 factory workers in meatpacking and food plants have contracted the coronavirus. � � Pork production faces similar issues. Pork is likely to be more expensive and scarce, according to Miguel Gomez, a professor of agricultural economics at Cornell University. According to NPR, a Smithfield pork processing plant in Sioux Falls, South Dakota, that supplies between 4% and 5% of the US pork supply, recently shut down after nearly 300 employees tested positive for COVID-19. Though the facility has since reopened, it highlights the possibility of outbreaks in other facilities.� Chicken is also produced in large factories in close quarters, making supply disruptions more likely than in other industries. "These products are produced in very big processing facilities where you have lots of workers, and the workers are getting sick, and then they have to close," Gomez told Business Insider. "Now, they are reopening, but they have to modify the production practices to allow employees to be separate from each other." Deli sections at supermarkets may also be impacted, according to Gomez. Deli sections "typically need more employees and preparation in-store," said Gomez.� Imported foods, like certain cheeses, might be less available in the future, according to Gomez. "Many countries that export commodities are worried about food security. In response, some are restricting exports of certain commodities to ensure enough availability in the countries," said Gomez. Highly perishable foods might see a reduction in supply as consumers opt for foods they can store for longer. "In terms of what we see consumers buying more of, we're seeing things they can store for a long time," Gomez said. "For example, they prefer to buy apples because they last longer in the refrigerator than broccoli or things that are very perishable." When consumers continually choose less of a certain food item, it affects its supply as producers are not receiving sufficient funds to continue production. More expensive perishable foods, like berries, also may see supply changes as consumers shift to cheaper options that last longer. "People are shifting from fancy foods to more basic foods. For example, if you think about fruits and vegetables, instead of buying more expensive strawberries or things of that nature, they may buy more basic, cheaper fruits like bananas and oranges," said Gomez. Seasonal fruits and vegetables, like tomatoes, are also likely to see periodic shifts in supply. Dimitri said she expected to see supply change later in the year. "We are heading into the US domestic production season, and we tend to supply most of the produce until the early winter, so I don't anticipate seeing a huge effect at the grocery store until we have a change in season," she said. "And then of course the causes will be shortage of labor in other countries, and disruption in how quickly things can flow through the supply chain, and then you'll end up having produce spoiling on its way to the US." Expensive foods may also see changes in supply as consumer demand goes down. Gomez said that as consumers become more conscious of their spending habits at grocery stores, they are less likely to buy expensive foods, which may in turn affect the supply chain, making them less available in the long run. Dimitri emphasized that the issue of food supply is highly complex, and there will be unexpected changes. "I think there are multiple factors. They may be related to people's unwillingness or concern about going to the grocery store, but they could also just be related to things taking longer in transit, and especially if it's a fresh product, that means it has less good shelf time left," Dimitri said. Read more: 2 million chickens will be euthanized at a single plant as the coronavirus puts the US on the brink of a meat shortage The US may be facing a meat shortage in grocery stores, but you can still buy meat directly from small farmers and restaurant suppliers Things you can do at the grocery store to keep yourself safe during the coronavirus outbreak http://creativecommons.org/licenses/by-nc-sa/3.0/ Ben & Jerry's calls on Americans to combat white supremacy in a blistering statement building on its multiyear campaign against racial inequality https://www.businessinsider.com/ben-and-jerrys-celebrated-for-campaign-against-white-supremacy-2020-6 https://www.businessinsider.com/ben-and-jerrys-celebrated-for-campaign-against-white-supremacy-2020-6 Wed, 03 Jun 2020 20:39:05 UTC Kate Taylor at Retail Ben & Jerry's is calling on Americans to combat white supremacy amid protests over the death of George Floyd, a black man who died after a white police officer knelt on his neck. "The murder of George Floyd was the result of inhumane police brutality that is perpetuated by a culture of white supremacy," Ben & Jerry's said in a statement that was notably more forceful than other brands'. Ben & Jerry's has been campaigning against racial inequality for years, supporting reparations for African Americans, publishing articles on progressive topics, and debuting new flavors like the anti-Trump Pecan Resist.� Visit Business Insider's homepage for more stories. As more brands begin to speak out against racism after the death of George Floyd, Ben & Jerry's is being applauded for a statement that stands out.� "The murder of George Floyd was the result of inhumane police brutality that is perpetuated by a culture of white supremacy," the ice cream brand said on its website. "What happened to George Floyd was not the result of a bad apple; it was the predictable consequence of a racist and prejudiced system and culture that has treated Black bodies as the enemy from the beginning," Ben & Jerry's added. "What happened to George Floyd in Minneapolis is the fruit borne of toxic seeds planted on the shores of our country in Jamestown in 1619, when the first enslaved men and women arrived on this continent."� While Ben & Jerry's response was far longer than the short posts made by many brands, it was widely shared on social media.� The murder of George Floyd was the result of inhumane police brutality that is perpetuated by a culture of white supremacy. https://t.co/YppGJKHkyN pic.twitter.com/YABzgQMf69 — Ben & Jerry's (@benandjerrys) June 2, 2020 ben & Jerry’s statement is by far the best statement i have ever read pic.twitter.com/BvzR6Vn2Wp — ً (@bloodlineyuna) June 2, 2020 read the Ben & Jerry’s statement on BLM and George Floyd and recognize how pathetically short every precious ivory tower’s statement falls in comparison to two dudes selling ice cream pic.twitter.com/OOuaqIVlu2 — que cera cera (@axtang) June 2, 2020 Ben & Jerry's response is part of a larger campaign against white supremacy� Ben & Jerry's first publicly stated its support for the Black Lives Matter movement four years ago. Since then, the brand has regularly published articles about white supremacy and touched on other progressive topics, such as the importance of voting in local elections and the struggles during the pandemic for immigrant farmworkers not authorized to live in the US. Ben & Jerry's began advocating for H.R. 40, a bill that would provide reparations for African Americans, last year. It also introduced flavors related to social justice, such as Justice ReMix'd, which highlights criminal-justice reform, and the anti-Trump Pecan Resist. "We are in a multiyear campaign for criminal-justice reform and are doing our best to raise awareness of systemic racism and its historic roots," a representative for Ben & Jerry's told Business Insider when asked about the brand's response.� "For now we're going to listen, learn, and get to work on next steps," the representative added. This week, Ben & Jerry's offered four concrete steps "to dismantle white supremacy in all its forms." It called on President Donald Trump and elected officials to begin a formal process of reconciliation, including asking Trump to disavow white supremacists. It voiced support for H.R. 40. Ben & Jerry's asked for the creation of a national task force to end racial violence and increase police accountability and called on the Department of Justice to use its Civil Rights Division to defend black and brown people. "Unless and until white America is willing to collectively acknowledge its privilege, take responsibility for its past and the impact it has on the present, and commit to creating a future steeped in justice, the list of names that George Floyd has been added to will never end," the statement said.SEE ALSO:�CEOs at fast-food giants including McDonald's, Chick-fil-A, and Starbucks speak out to support protests, as some face internal reckonings and criticism Join the conversation about this story � NOW WATCH: Why thoroughbred horse semen is the world's most expensive liquid http://creativecommons.org/licenses/by-nc-sa/3.0/ Restaurants in much of state get green light for outdoor dining http://feeds.crainsnewyork.com/~r/crainsnewyork/retail/~3/wlbEqkzAjmM/restaurants-much-state-get-green-light-outdoor-dining http://feeds.crainsnewyork.com/~r/crainsnewyork/retail/~3/wlbEqkzAjmM/restaurants-much-state-get-green-light-outdoor-dining Wed, 03 Jun 2020 20:05:31 UTC Section Page News - Crain's New York Business New York will start to allow outdoor dining at restaurants as soon as Thursday in much of the state outside of New York City and its suburbs as coronavirus restrictions ease, Gov. Andrew Cuomo said... To view the full story, click the title link. http://creativecommons.org/licenses/by-nc-sa/3.0/ Amazon, Facebook hire locally as startups struggle http://feeds.crainsnewyork.com/~r/crainsnewyork/retail/~3/GeiunGA--SY/amazon-facebook-hire-locally-startups-struggle http://feeds.crainsnewyork.com/~r/crainsnewyork/retail/~3/GeiunGA--SY/amazon-facebook-hire-locally-startups-struggle Wed, 03 Jun 2020 20:03:27 UTC Ryan Deffenbaugh at Section Page News - Crain's New York Business While many city startups have of local hiring. Amazon, Google, Facebook and Microsoft have each added at least 100 New York staffers between April 1 and June 1, according to an analysis by ON... To view the full story, click the title link. http://creativecommons.org/licenses/by-nc-sa/3.0/ US chicken executives charged with price-rigging https://www.ft.com/content/79299deb-b0b2-4641-87b9-677ac1d175a7 https://www.ft.com/content/79299deb-b0b2-4641-87b9-677ac1d175a7 Wed, 03 Jun 2020 20:02:37 UTC Retail & Consumer industry Case against Pilgrim’s Pride and Claxton executives is first in long-running criminal investigation http://creativecommons.org/licenses/by-nc-sa/3.0/ THE OMNICHANNEL FULFILLMENT REPORT: Why the death of brick-and-mortar has been greatly exaggerated (AMZN, WMT) https://www.businessinsider.com/omnichannel-fulfillment-report https://www.businessinsider.com/omnichannel-fulfillment-report Wed, 03 Jun 2020 20:02:00 UTC Gregory Magana at Retail This is a preview of The Omnichannel Fulfillment Report research report from Business Insider Intelligence. 14-Day Risk Free Trial: Get full access to this and all E-Commerce industry research reports. Though rising costs associated with online shopping are cause for concern, retailers can leverage their brick-and-mortar stores to enhance the e-commerce experience and streamline the costs to themselves via omnichannel services. The most essential of these services are buy online, pickup in-store (BOPIS) — a service that allows shoppers to select and pay for an order through an online channel and then come to a physical location to fulfill it — and buy online, return in-store (BORIS), which enables consumers to come to a store to return an item purchased online. BOPIS is one of the most valuable omnichannel offerings that retailers can provide. It's also one of the fastest-growing omnichannel services among retailers, with adoption of BOPIS across big box, department store, fashion, activewear, and specialty retail verticals expected to grow from 44% adoption in 2016 to a resounding 90% by 2024. Likewise, BORIS is poised for steady growth in the near future: US retailer adoption of BORIS is expected to increase from 40% in 2017 to 81% in 2024, more than doubling over the period, according to Business Insider Intelligence estimates. As these services become increasingly popular and consumers come to rely on them, retailers will need to find a way to implement them in a way that distinguishes them from their competitors' offerings. In The Omnichannel Fulfillment Report, Business Insider Intelligence examines the current trajectory of BOPIS and BORIS and provides strategies retailers can use to implement them. We first examine the growth that each service is expected to see in the next few years, as well as the drivers of higher adoption among both consumers and retailers. We then look at some best practices that retailers can use to develop BOPIS and BORIS offerings that will help them stand above their competitors as the services grow in popularity. The companies mentioned in this report are: Amazon, Happy Returns, Optoro, Ryder Supply Chain Solutions, Walmart Here are some of the key takeaways from the report: BOPIS is expected to hit 90% retailer adoption by 2024, while adoption of BORIS is estimated to double from 40% in 2017 to 81% in 2024. This growth will be driven by the services' ability to reduce shipping costs and inspire impulse purchases from customers who are picking up or returning items in-store. Customer adoption will also grow, as those who use BOPIS can avoid shipping fees, have their orders fulfilled more quickly, and physically see their items before taking them home. Meanwhile, when consumers use BORIS, they don't have to deal with the hassles associated with shipping a return back, don't have to worry about their return getting lost in the mail, and can get their refund more quickly. Due to BOPIS' popularity, retailers will need to employ best practices to set their offerings apart from competitors. These include making orders available for same-day pickup, offering several ways to pick up orders, and streamlining the pickup process. BORIS is currently seeing low usage despite high consumer interest. However, we expect the service to take off in the next five years, which means that retailers need to assess their BORIS capabilities and implement a service that can stand out. Some key strategies for doing so include optimizing the process via mobile devices, deploying a turnkey solution from a third-party provider, and enabling employees to handle returns from anywhere in the store. In full, the report: Sizes BOPIS and BORIS adoption and provides a forecast for its growth through 2024. Looks at the factors driving adoption of the services among both retailers and customers. Outlines the best BOPIS and BORIS practices retailers can follow to set themselves apart from competitors and drive value with the services. Interested in getting the full report? Here are two ways to access it: Purchase & download the full report from our research store. >>Purchase & Download Now Subscribe to a Premium pass to Business Insider Intelligence and gain immediate access to this report and more than 250 other expertly researched reports. As an added bonus, you'll also gain access to all future reports and daily newsletters to ensure you stay ahead of the curve and benefit personally and professionally. >>�Learn More Now The choice is yours. But however you decide to acquire this report, you've given yourself a powerful advantage in your understanding of BOPIS and BORIS services.Join the conversation about this story � http://creativecommons.org/licenses/by-nc-sa/3.0/ 15 Percent Pledge urges major retailers including Target and Sephora to 'buy black' and dedicate shelf space to black-owned businesses https://www.businessinsider.com/15-percent-pledge-urges-retailers-to-promote-black-owned-businesses-2020-6 https://www.businessinsider.com/15-percent-pledge-urges-retailers-to-promote-black-owned-businesses-2020-6 Wed, 03 Jun 2020 19:58:00 UTC Bethany Biron at Retail 15 Percent Pledge is a new effort calling upon major national retailers to dedicate 15% of their shelf space to support black-owned businesses.� The site — which went live on Monday on the heels of widespread protests against police brutality and the murders of George Floyd and Breonna Taylor — asks companies, like Target, Sephora, Whole Foods, and Shopbop, to sign a petition in support of the effort.� "BUY BLACK. Your protests and donations are crucial right now but so is long-term economic change," Mona Chalabi, an illustrator who designed infographics for the site, wrote on Instagram.� Visit Business Insider's homepage for more stories. After the barrage of posts from brands on social media claiming support of the Black Lives Matter movement, the 15 Percent Pledge is looking to keep them honest.� The new effort calls upon major retailers, including Target, Sephora, Whole Foods, and Shopbop, to pledge 15% of their shelf space to black-owned businesses and business owners. The site, which went live on Monday, includes a link to a petition and urges support for the more than 124,000 black-owned businesses in the US that are seeking help amid the coronavirus outbreak and economic downturn.� On Instagram, the 15 Percent Pledge already has 11,000 followers, and its four posts are filled with followers tagging retailers ranging from Walmart to Nordstrom and Net-A-Porter to encourage them to join the effort. The effort comes on the heels of widespread protests and uprisings around the country against police brutality and the murders of George Floyd and Breonna Taylor. "You asked how you can help," the site states. "This is your opportunity to collectively put $14.5B back into black communities." Using infographics illustrated by artist Mona Chalabi, the site highlights how black business owners are disproportionately struggling during the coronavirus outbreak and economic downturn. According to one graphic, 21% of black-owned business owners say they don't think they'll survive the pandemic, compared to 5% of white-owned business owners. Another illustration shows that 40% of black-owned businesses have already fully shuttered as a result of COVID-19. � 21% of black-owned businesses say they don’t think they’ll survive the pandemic. 5% of white-owned businesses say the same. Major retailers have the power to help black-owned businesses to thrive. graphic: @monachalabi . . . #shopblack #blackbusiness #blacklivesmatter #blackentrepreneurs A post shared by 15 Percent Pledge (@15percentpledge) on Jun 1, 2020 at 12:51pm PDT�on Jun 1, 2020 at 12:51pm PDT � "BUY BLACK," Chalabi wrote on Instagram. "Your protests and donations are crucial right now but so is long-term economic change."� The 15 Percent Pledge comes in tandem with a slew of Twitter threads, Google Docs, and Instagram posts this week compiling information about how to buy from and support both national and local black-owned communities.� � I am creating a comprehensive resource list for the BLM movement. It includes where to donate, resources, black owned businesses, black voices to amplify, mental health resources, and books. PLEASE SHARE ALL YOUR RESOURCES WITH ME SO I CAN UPDATE! https://t.co/SphOmDeA2q — 𝗝𝗮𝘆 (@highluronicacid) June 2, 2020 � "Black business needs your support today, tomorrow, always," the 15 Percent Pledge states.� �SEE ALSO:�Trump is talking about using tanks to quell the George Floyd protests, but the Pentagon is getting cold feet Join the conversation about this story � NOW WATCH: Why thoroughbred horse semen is the world's most expensive liquid http://creativecommons.org/licenses/by-nc-sa/3.0/ Report: LVMH's Bernard Arnault Seeks Better Tiffany Deal https://www.businessoffashion.com/articles/news-analysis/report-lvmhs-bernard-arnault-seeks-better-tiffany-deal https://www.businessoffashion.com/articles/news-analysis/report-lvmhs-bernard-arnault-seeks-better-tiffany-deal Wed, 03 Jun 2020 19:34:56 UTC Reuters at The Business of Fashion The $16.2 billion acquisition has yet to close, and sources said the luxury giant is looking to lower the purchase price. http://creativecommons.org/licenses/by-nc-sa/3.0/ Las Vegas casinos are about to reopen, and photos show that plexiglass shields, hand-washing stations, and out-of-service slot machines will be the new normal https://www.businessinsider.com/las-vegas-casinos-reopen-masks-shields-social-distancing-2020-6 https://www.businessinsider.com/las-vegas-casinos-reopen-masks-shields-social-distancing-2020-6 Wed, 03 Jun 2020 19:33:22 UTC Madeline Stone at Retail Some hotels and casinos will be reopening on the Las Vegas Strip on Thursday after closing in response to the coronavirus pandemic.� Casinos will be required to have a plan for proper hygiene and social distancing before they can reopen.� At Bellagio and other MGM Resorts properties, hand-washing stations and plexiglass shields have been set up on the casino floor.� Visit Business Insider's homepage for more stories. Nevada is allowing some hotels and casinos to reopen on Thursday as part of the second phase of the state's reopening plan.� But Las Vegas casinos won't look quite the same as they did before the coronavirus pandemic. Before reopening, casinos must submit a plan to the Nevada Gaming Control Board that ensures proper hygiene and social distancing measures will be in place. For MGM Resorts, whose Las Vegas properties include Bellagio, MGM Grand, Mandalay Bay, and New York-New York, that means enacting a "Seven-Point Safety Plan" that calls for employee screening, social distancing, enhanced cleaning protocols, and hand-washing stations on casino floors. Employees will be required to wear masks, while guests will be encouraged to do so. In some parts of the resort, like at roulette tables, guests will be required to wear masks.� MGM Resorts gave an early look at its new health and safety measures to Getty Images photographers at Bellagio, which has been closed since March 17. Here's what they saw:�SEE ALSO:�Dentists and hair salons are adopting COVID-19 surcharges even after backlash in the restaurant industry MGM Resorts plans to reopen Bellagio, New York-New York, MGM Grand, and The Signature on Thursday. The Cosmopolitan, Caesars Palace, Circus Circus, Flamingo, Palazzo, Sahara, Strat, Treasure Island, The Venetian, Wynn, and Encore are also reopening on the Strip. Source: Las Vegas Review Journal Resorts are encouraging guests to use their mobile check-in process. They can also use the hotel's digital key technology to enter their rooms. But if guests opt to check in in person, they'll see plexiglass shields at the reception desk. Monitors show the resort's safety guidelines, which include wearing a mask in public places and maintaining a six-foot distance from others. There are also hand sanitizer stations in the lobby and in the gaming area. On the casino floor, machines are set up so that every other seat is out of service. Signs on machines remind players the changes are in keeping with social distancing. Plexiglass shields are set up at craps tables ... ... and at blackjack tables. There won't be plexiglass shields at the roulette tables, however, because players have to reach across the table to place their bets. Players will be required to wear masks. The casino floor has its own hand-washing station as well. Seats in the sportsbook are spaced apart for social distancing. Restaurants in the MGM Resorts properties have implemented new processes for mobile ordering. At Sadelle's, in Bellagio, seats are spaced apart. There's also an area designated for bartenders to make drinks at a distance from customers. It's a similar scene at the pool deck, where chairs and umbrellas were placed apart from each other. Floor stickers also remind guests to keep with social distancing while visiting the resort's botanical gardens. http://creativecommons.org/licenses/by-nc-sa/3.0/