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Crain's New York: Pro Services

  • Uber follows Lyft in limiting app

    Uber follows Lyft in limiting app

    Driving for Uber may get a little harder starting next Tuesday afternoon. That is when the ride-hail giant will introduce a policy that will limit when drivers can work from its app.“Starting...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 2:01pm -
  • De Blasio deems hotel quid-pro-quo allegations 'ridiculous'

    De Blasio deems hotel quid-pro-quo allegations 'ridiculous'

    Mayor Bill de Blasio insisted Friday that people donate to his presidential campaign because they like what he's done—not because he'll do something they like.The mayor ripped as...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 1:47pm -
  • Committee finalizing report on potential SoHo rezoning

    Committee finalizing report on potential SoHo rezoning

    After a series of tense meetings this year, residents and businesses will have to wait just a little longer for an “Envision SoHo/NoHo” report that could be the basis for the neighborhoods’ first...To view the full story, click the title li…
    - 2 days ago, 13 Sep 19, 1:43pm -
  • Goldman’s Apple warning is latest example of Wall Street caution

    Goldman’s Apple warning is latest example of Wall Street caution

    Goldman Sachs is growing concerned about Apple Inc., and it is not alone.While shares of the iPhone maker have been stronger of late, the advance comes in contrast to a darker view toward the...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 1:30pm -
  • City looks to repeal 'gay conversion therapy' ban

    City looks to repeal 'gay conversion therapy' ban

    A New York City law banning so-called gay conversion therapy would be repealed under legislation introduced Thursday over concerns that a pending federal lawsuit could lead to a decision unfavorable...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 12:29pm -
  • Who's running the railroad?

    Who's running the railroad?

    Public authorities over the past 50 years have become a critical source of funds for the state. As public needs have outstripped tax revenue, the state has increasingly turned to these...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 12:00pm -
  • Uber to sign large lease at World Trade Center

    Uber to sign large lease at World Trade Center

    Uber is close to signing a large lease to expand and relocate its New York headquarters to the World Trade Center. The ride hailing app is on the verge of completing a deal to take seven floors,...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 11:53am -
  • Appeals court revives suit against Trump over business ties

    Appeals court revives suit against Trump over business ties

    A federal appeals court in New York has restored a lawsuit by restaurant workers, a hotel event booker and a watchdog who say President Donald Trump has that violate the Constitution.The lawsuit...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 11:08am -
  • Council bill bolsters discrimination protections for freelancers

    Council bill bolsters discrimination protections for freelancers

    The City Council approved Thursday a bill that will extend workplace anti-discrimination protections to freelancers and contract workers.Councilman Brad Lander, the sponsor of the measure, said in...To view the full story, click the title link…
    - 2 days ago, 13 Sep 19, 9:17am -
  • WeWork plans to list its shares on the Nasdaq

    WeWork plans to list its shares on the Nasdaq

    WeWork… parent company is revealing more of its plans, saying it expects to list shares on the Nasdaq.The company also announced corporate governance changes in response to market feedback,...To view the full story, click the title link.
    - 2 days ago, 13 Sep 19, 8:10am -

Forrester: Analyst Relations Forum

  • Updating analysts with a quarterly newsletter - do or don't?

    Updating analysts with a quarterly newsletter - do or don't?

    All - would be interested in getting your feedback on if you do/don't compile and distribute a quarterly analyst update via email newsletter-type format.   If you do one, have you seen tangible benefits, such as receiving positive feedback from ana…
    - 1 Jul 14, 4:32pm -
  • Forrester's Scorecard For AR And Direct Sales
    We opened a discussion thread on Forrester's Scorecard For AR And Direct Sales . I am interested in your thoughts and can answer any questions raised by the document.
    - 11 Mar 14, 11:03am -
  • Educate AR's Personnel
    We opened a discussion thread on Educate AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 21 Nov 13, 3:19pm -
  • What should the marketplace think about Gartner analyst reductions?
    Gartner has been pushing out many of its well known analysts. How should buy-side customers react?
    - 15 Nov 13, 10:29am -
  • Organize And Educate AR's Spokespeople
    We opened a discussion thread on Organize And Educate AR's Spokespeople . I am interested in your thoughts and can answer any questions raised by the document.
    - 12 Nov 13, 5:27am -
  • IIAR Classic Post: Analysts: When you’re looking for a briefing – help me to help you
    I did this post a while back -always good to remind that duties are on both sides > http://wp.me/p9yEt-1F Thoughts anyone?
    - 7 Oct 13, 10:06am -
  • Organize AR's Personnel
    We opened a discussion thread on Organize AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 27 Sep 13, 9:40am -
  • Why There's No One-Size-Fits-All AR Program
    We opened a discussion thread on Why There's No One-Size-Fits-All AR Program . I am interested in your thoughts and can answer any questions raised by the report.
    - 9 Nov 10, 9:15am -
  • Intentional Analyst Event Collocation As AR Strategy
     After seeing a Twitter exchange last week between a couple analysts and an AR pro - I thought I'd throw the topic out for broader discussion: Is it best practice or bad form to leverage one another’s analyst days (also known as analyst summits o…
    - 1 Nov 10, 2:13pm -
  • Analyst Relations resources
    Not asking for actual numbers... but what is the ratio of PR (counting agency people) to AR people (also counting agency) in your company? 2:1?  3:1? etc.?
    - 1 Oct 10, 3:25pm -

Professional Services Council

Service Visions

  • How are tech companies tracking customer consumption?
    For the past year, TSIA has been conducting research related to how our member companies understand how their customers are actually consuming technology offers. We call this field of research “Consumption Analytics.”  This field is becoming cr…
    - 24 Nov 14, 8:29am -
  • Digging Economic Moats
    Dear Reader: So sorry it has been so long since I have posted on this blog. At TSIA, we have been very busy helping our members navigate through the current industry transformation related to technology business models. If you missed us at our most r…
    - 8 Nov 14, 4:40pm -
  • So you want to sell outcomes?
    In the book B4B, we predict that technology customers will begin pressuring technology providers to commit to outcomes.  In other words, customers will not want to pay for technology up front and hope they achieve some target outcome. Customers will…
    - 7 Nov 13, 2:53pm -
  • Reaction to B4B
    In Vegas last week, over 1,000 professionals from the technology industry gathered at the Technology Services World conference where our latest book, B4B was officially released.   The overarching premise of TSIA’s latest book B4B is quite simple:…
    - 29 Oct 13, 8:24am -
  • Outcome Based Services Portfolio
    With the release of the book B4B this October, TSIA is focused on helping technology companies. Helping these companies brace for a radical shift in their business models. A shift away from selling product assets and produce attach services to delive…
    - 24 Sep 13, 11:05am -
  • B4B has Begun
    Sorry I have been so silent lately on this blog. I have been heads down collaborating on a new book titled B4B. The historical business models of technology providers are imploding in front of our eyes–and this is why we needed to write this book.…
    - 13 Sep 13, 7:40am -
  • Scrutiny on the SaaS Business Model
    Every since TSIA started our tracker of publicly traded cloud computing companies (The TSIA Cloud 20), I have been questioning the financial business model of SaaS companies: The SaaS Business Model Double Click on the SaaS Business Model Today, a c…
    - 24 Jul 13, 8:44am -
  • Blown Away by Analytics
    Back in 2005, I started an industry tracker titled “The Service 50.” Since then, TSIA has been publishing a quarterly snapshot of 50 of the largest publicly traded hardware, software, and pure-play services companies in the world. We have been ex…
    - 6 Jul 13, 3:58pm -
  • The Case for Centralized Services
    There is a debate that occasionally resurfaces within companies that have multiple business units: Should Professional Services be distributed within each business unit or centralized to support all the business units? There are three compelling argu…
    - 10 Jun 13, 9:33am -
  • Double Click on the SaaS Business Model
    Current Wisdom Yesterday, my colleague Maria Manning Chapman forwarded me an article from Tien Tzuo, a former marketing executive at salesforce.com: Wall Street Loves Workday, but Doesn’t Understand Subscription Businesses I strongly agree with his…
    - 17 Apr 13, 2:53pm -
Emergency Comeback
Shorts Fix
Dosha Pops
In The Lights PR

The Economist: Professional Services

Janine Just Inc.

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