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Crain's New York: Pro Services

  • newI won't be pushed back into nonunion construction

    I won't be pushed back into nonunion construction

    To the editor:In his latest , Richard Berman continues to peddle false and hateful claims about the supposed treatment of African-Americans by New York City construction unions.As an...To view the full story, click the title link.
    - 7 mins ago, 23 Oct 18, 12:00am -
  • newLast Republican standing

    Last Republican standing

    Can New York City's one red beachhead withstand the blue wave?Rep. Daniel Donovan embodies all the contradictions of his idiosyncratic district, which comprises Staten Island and fragments of...To view the full story, click the title link.
    - 7 mins ago, 23 Oct 18, 12:00am -
  • newOne runway shy of a plan

    One  runway shy of a plan

    Gov. Andrew Cuomo's recently unveiled $13 billion plan to revitalize John F. Kennedy International Airport certainly would improve the experience of the 60 million passengers who travel through the...To view the full story, click the title link.
    - 7 mins ago, 23 Oct 18, 12:00am -
  • newAs retail flagships fall, can Fifth Avenue retain its luster?

    As retail flagships fall, can Fifth Avenue retain its luster?

    Henri Bendel and Lord & Taylor will soon exit, but the corridor remains a draw for luxury brands and big-name investorsTo view the full story, click the title link.
    - 7 mins ago, 23 Oct 18, 12:00am -
  • newSaudi money flows deep into NY biz

    Saudi money flows deep into NY biz

    The U.S. economy was in a nasty recession, real estate prices were tanking, banks were going bust and Citibank looked like it was at risk of collapse. No, this wasn't 2008, when Citi turned to U.S....To view the full story, click the title link.
    - 7 mins ago, 23 Oct 18, 12:00am -
  • newMore subway rides added to help with L-train shutdown

    More subway rides added to help with L-train shutdown

    For straphangers wondering which subway lines will beef up service to carry runoff from the looming L train shutdown, New York City Transit has just provided a list.It includes the 7 line, which...To view the full story, click the title link.
    - 8 hours ago, 22 Oct 18, 4:01pm -
  • newWells Fargo to pay New York $65 million

    Wells Fargo to pay New York $65 million

    Wells Fargo & Co. will pay a $65 million penalty to New York state related to its cross-selling practices.The bank failed to disclose to investors that the success of its cross-selling—the pitching...To view the full story, click the title link.
    - 8 hours ago, 22 Oct 18, 3:39pm -
  • newJetBlue sees cheaper luxury seats spurring trans-Atlantic travel

    JetBlue sees cheaper luxury seats spurring trans-Atlantic travel

    JetBlue Airways Corp. is ready to brag about its premium offerings on potential trans-Atlantic routes, even if it hasn’t yet decided whether to start flying to Europe.If it jumps into one of the...To view the full story, click the title link.
    - 9 hours ago, 22 Oct 18, 3:32pm -
  • newBiz groups to council: Not another step on commercial rent control

    Biz groups to council: Not another step on commercial rent control

    Ahead of today's City Council hearing on the Small Business Jobs Survival Act—better known as commercial rent control—the New York Building Congress has asked Speaker Corey Johnson to examine the...To view the full story, click the title link.
    - 10 hours ago, 22 Oct 18, 2:14pm -
  • newCiti exec touts affordable-housing models, given tax-reform and market headwinds

    Citi exec touts affordable-housing models, given tax-reform and market headwinds

    To provide affordable housing in increasingly expensive urban markets, New York and other municipalities need to look at innovative financing and ownership structures, especially since corporate tax...To view the full story, click the title link.
    - 11 hours ago, 22 Oct 18, 1:33pm -

Forrester: Analyst Relations Forum

  • Updating analysts with a quarterly newsletter - do or don't?

    Updating analysts with a quarterly newsletter - do or don't?

    All - would be interested in getting your feedback on if you do/don't compile and distribute a quarterly analyst update via email newsletter-type format.   If you do one, have you seen tangible benefits, such as receiving positive feedback from ana…
    - 1 Jul 14, 4:32pm -
  • Forrester's Scorecard For AR And Direct Sales
    We opened a discussion thread on Forrester's Scorecard For AR And Direct Sales . I am interested in your thoughts and can answer any questions raised by the document.
    - 11 Mar 14, 11:03am -
  • Educate AR's Personnel
    We opened a discussion thread on Educate AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 21 Nov 13, 3:19pm -
  • What should the marketplace think about Gartner analyst reductions?
    Gartner has been pushing out many of its well known analysts. How should buy-side customers react?
    - 15 Nov 13, 10:29am -
  • Organize And Educate AR's Spokespeople
    We opened a discussion thread on Organize And Educate AR's Spokespeople . I am interested in your thoughts and can answer any questions raised by the document.
    - 12 Nov 13, 5:27am -
  • IIAR Classic Post: Analysts: When you’re looking for a briefing – help me to help you
    I did this post a while back -always good to remind that duties are on both sides > http://wp.me/p9yEt-1F Thoughts anyone?
    - 7 Oct 13, 10:06am -
  • Organize AR's Personnel
    We opened a discussion thread on Organize AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 27 Sep 13, 9:40am -
  • Why There's No One-Size-Fits-All AR Program
    We opened a discussion thread on Why There's No One-Size-Fits-All AR Program . I am interested in your thoughts and can answer any questions raised by the report.
    - 9 Nov 10, 9:15am -
  • Intentional Analyst Event Collocation As AR Strategy
     After seeing a Twitter exchange last week between a couple analysts and an AR pro - I thought I'd throw the topic out for broader discussion: Is it best practice or bad form to leverage one another’s analyst days (also known as analyst summits o…
    - 1 Nov 10, 2:13pm -
  • Analyst Relations resources
    Not asking for actual numbers... but what is the ratio of PR (counting agency people) to AR people (also counting agency) in your company? 2:1?  3:1? etc.?
    - 1 Oct 10, 3:25pm -

Professional Services Council

Service Visions

  • How are tech companies tracking customer consumption?
    For the past year, TSIA has been conducting research related to how our member companies understand how their customers are actually consuming technology offers. We call this field of research “Consumption Analytics.”  This field is becoming cr…
    - 24 Nov 14, 8:29am -
  • Digging Economic Moats
    Dear Reader: So sorry it has been so long since I have posted on this blog. At TSIA, we have been very busy helping our members navigate through the current industry transformation related to technology business models. If you missed us at our most r…
    - 8 Nov 14, 4:40pm -
  • So you want to sell outcomes?
    In the book B4B, we predict that technology customers will begin pressuring technology providers to commit to outcomes.  In other words, customers will not want to pay for technology up front and hope they achieve some target outcome. Customers will…
    - 7 Nov 13, 2:53pm -
  • Reaction to B4B
    In Vegas last week, over 1,000 professionals from the technology industry gathered at the Technology Services World conference where our latest book, B4B was officially released.   The overarching premise of TSIA’s latest book B4B is quite simple:…
    - 29 Oct 13, 8:24am -
  • Outcome Based Services Portfolio
    With the release of the book B4B this October, TSIA is focused on helping technology companies. Helping these companies brace for a radical shift in their business models. A shift away from selling product assets and produce attach services to delive…
    - 24 Sep 13, 11:05am -
  • B4B has Begun
    Sorry I have been so silent lately on this blog. I have been heads down collaborating on a new book titled B4B. The historical business models of technology providers are imploding in front of our eyes–and this is why we needed to write this book.…
    - 13 Sep 13, 7:40am -
  • Scrutiny on the SaaS Business Model
    Every since TSIA started our tracker of publicly traded cloud computing companies (The TSIA Cloud 20), I have been questioning the financial business model of SaaS companies: The SaaS Business Model Double Click on the SaaS Business Model Today, a c…
    - 24 Jul 13, 8:44am -
  • Blown Away by Analytics
    Back in 2005, I started an industry tracker titled “The Service 50.” Since then, TSIA has been publishing a quarterly snapshot of 50 of the largest publicly traded hardware, software, and pure-play services companies in the world. We have been ex…
    - 6 Jul 13, 3:58pm -
  • The Case for Centralized Services
    There is a debate that occasionally resurfaces within companies that have multiple business units: Should Professional Services be distributed within each business unit or centralized to support all the business units? There are three compelling argu…
    - 10 Jun 13, 9:33am -
  • Double Click on the SaaS Business Model
    Current Wisdom Yesterday, my colleague Maria Manning Chapman forwarded me an article from Tien Tzuo, a former marketing executive at salesforce.com: Wall Street Loves Workday, but Doesn’t Understand Subscription Businesses I strongly agree with his…
    - 17 Apr 13, 2:53pm -
Recipe Test Nest
Recipe Test Nest
Recipe Test Nest
Recipe Test Nest

The Economist: Professional Services

Recipe Test Nest

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