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Crain's New York: Pro Services

  • newUSPS hit with fourth injunction over changes during election

    USPS hit with fourth injunction over changes during election

    A federal judge in Pennsylvania became the fourth to issue a nationwide injunction against the U.S. Postal Service over disruptive operational changes initiated by Postmaster General Louis...To view the full story, click the title link.
    - 5 hours ago, 28 Sep 20, 4:34pm -
  • newJPMorgan says most consumer staff to work from home until 2021

    JPMorgan says most consumer staff to work from home until 2021

    JPMorgan Chase & Co. told thousands of office workers across its consumer unit they can plan to continue working remotely until next year, breaking with the firm’s Wall Street operations, which...To view the full story, click the title link.
    - 6 hours ago, 28 Sep 20, 4:27pm -
  • newState extends ban on Covid-related residential evictions until January

    State extends ban on Covid-related residential evictions until January

    New York will extend its moratorium on residential evictions for tenants suffering financially due to the pandemic until Jan. 1, 2021, Gov. Andrew Cuomo announced on Monday."As New York continues...To view the full story, click the title link.
    - 6 hours ago, 28 Sep 20, 3:51pm -
  • newNew Yorkers want more ways to land tech jobs, poll shows

    New Yorkers want more ways to land tech jobs, poll shows

    New Yorkers believe the city and state government should launch programs to connect residents with jobs in the technology industry, one of the few growing sectors during the pandemic, according to a...To view the full story, click the title link.
    - 7 hours ago, 28 Sep 20, 2:46pm -
  • newGundlach tells real estate agents in low-tax states: ‘Give me a call’

    Gundlach tells real estate agents in low-tax states: ‘Give me a call’

    Jeffrey Gundlach might be on the move.The Doubleline Capital chief executive tweeted an invitation for real estate agents in “low-tax, well-governed” U.S. states to call him, as he openly pondered...To view the full story, click the title lin…
    - 8 hours ago, 28 Sep 20, 2:01pm -
  • newMajor law firm leases plummet by 45% year over year

    Major law firm leases plummet by 45% year over year

    The pandemic has not hit law firms quite as hard as other industries, but major leases in the sector are still down by 45% in New York City compared with last year, according to a new report.New...To view the full story, click the title link.
    - 9 hours ago, 28 Sep 20, 1:09pm -
  • newHousing boom threatened by short supply of homes

    Housing boom threatened by short supply of homes

    The U.S. housing market, which has been a bright spot in the pandemic-battered economy, is running out of fuel.With buyers eager to take advantage of low mortgage rates, the inventory of homes to...To view the full story, click the title lin…
    - 9 hours ago, 28 Sep 20, 12:50pm -
  • newAIG’s ranking of Black managers gets thinner, with four leaders leaving

    AIG’s ranking of Black managers gets thinner, with four leaders leaving

    American International Group has lost four senior Black managers in recent weeks, including two who were tasked with improving the diversity of the insurer’s ranks.Global inclusion head Vievette...To view the full story, click the title link.
    - 9 hours ago, 28 Sep 20, 12:29pm -
  • newOutlook for small firms less apocalyptic, as 60% see survival past six months

    Outlook for small firms less apocalyptic, as 60% see survival past six months

    America’s small businesses are slightly more bullish about their own survival than five months ago, with a majority now saying they expect to be operating beyond six months even if current conditions...To view the full story, click the title link.
    - 10 hours ago, 28 Sep 20, 12:12pm -
  • newJudge axes Upper West Side megatower

    Judge axes Upper West Side megatower

    Extell Development’s permits for a towering luxury condominium on the Upper West Side were killed Friday by a judge in state Supreme Court in Manhattan. The project plans for 50 W. 66th St....To view the full story, click the title link.
    - 11 hours ago, 28 Sep 20, 11:10am -

Forrester: Analyst Relations Forum

  • Updating analysts with a quarterly newsletter - do or don't?

    Updating analysts with a quarterly newsletter - do or don't?

    All - would be interested in getting your feedback on if you do/don't compile and distribute a quarterly analyst update via email newsletter-type format.   If you do one, have you seen tangible benefits, such as receiving positive feedback from ana…
    - 1 Jul 14, 4:32pm -
  • Forrester's Scorecard For AR And Direct Sales
    We opened a discussion thread on Forrester's Scorecard For AR And Direct Sales . I am interested in your thoughts and can answer any questions raised by the document.
    - 11 Mar 14, 11:03am -
  • Educate AR's Personnel
    We opened a discussion thread on Educate AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 21 Nov 13, 3:19pm -
  • What should the marketplace think about Gartner analyst reductions?
    Gartner has been pushing out many of its well known analysts. How should buy-side customers react?
    - 15 Nov 13, 10:29am -
  • Organize And Educate AR's Spokespeople
    We opened a discussion thread on Organize And Educate AR's Spokespeople . I am interested in your thoughts and can answer any questions raised by the document.
    - 12 Nov 13, 5:27am -
  • IIAR Classic Post: Analysts: When you’re looking for a briefing – help me to help you
    I did this post a while back -always good to remind that duties are on both sides > http://wp.me/p9yEt-1F Thoughts anyone?
    - 7 Oct 13, 10:06am -
  • Organize AR's Personnel
    We opened a discussion thread on Organize AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 27 Sep 13, 9:40am -
  • Why There's No One-Size-Fits-All AR Program
    We opened a discussion thread on Why There's No One-Size-Fits-All AR Program . I am interested in your thoughts and can answer any questions raised by the report.
    - 9 Nov 10, 9:15am -
  • Intentional Analyst Event Collocation As AR Strategy
     After seeing a Twitter exchange last week between a couple analysts and an AR pro - I thought I'd throw the topic out for broader discussion: Is it best practice or bad form to leverage one another’s analyst days (also known as analyst summits o…
    - 1 Nov 10, 2:13pm -
  • Analyst Relations resources
    Not asking for actual numbers... but what is the ratio of PR (counting agency people) to AR people (also counting agency) in your company? 2:1?  3:1? etc.?
    - 1 Oct 10, 3:25pm -

Professional Services Council

Service Visions

  • How are tech companies tracking customer consumption?
    For the past year, TSIA has been conducting research related to how our member companies understand how their customers are actually consuming technology offers. We call this field of research “Consumption Analytics.”  This field is becoming cr…
    - 24 Nov 14, 8:29am -
  • Digging Economic Moats
    Dear Reader: So sorry it has been so long since I have posted on this blog. At TSIA, we have been very busy helping our members navigate through the current industry transformation related to technology business models. If you missed us at our most r…
    - 8 Nov 14, 4:40pm -
  • So you want to sell outcomes?
    In the book B4B, we predict that technology customers will begin pressuring technology providers to commit to outcomes.  In other words, customers will not want to pay for technology up front and hope they achieve some target outcome. Customers will…
    - 7 Nov 13, 2:53pm -
  • Reaction to B4B
    In Vegas last week, over 1,000 professionals from the technology industry gathered at the Technology Services World conference where our latest book, B4B was officially released.   The overarching premise of TSIA’s latest book B4B is quite simple:…
    - 29 Oct 13, 8:24am -
  • Outcome Based Services Portfolio
    With the release of the book B4B this October, TSIA is focused on helping technology companies. Helping these companies brace for a radical shift in their business models. A shift away from selling product assets and produce attach services to delive…
    - 24 Sep 13, 11:05am -
  • B4B has Begun
    Sorry I have been so silent lately on this blog. I have been heads down collaborating on a new book titled B4B. The historical business models of technology providers are imploding in front of our eyes–and this is why we needed to write this book.…
    - 13 Sep 13, 7:40am -
  • Scrutiny on the SaaS Business Model
    Every since TSIA started our tracker of publicly traded cloud computing companies (The TSIA Cloud 20), I have been questioning the financial business model of SaaS companies: The SaaS Business Model Double Click on the SaaS Business Model Today, a c…
    - 24 Jul 13, 8:44am -
  • Blown Away by Analytics
    Back in 2005, I started an industry tracker titled “The Service 50.” Since then, TSIA has been publishing a quarterly snapshot of 50 of the largest publicly traded hardware, software, and pure-play services companies in the world. We have been ex…
    - 6 Jul 13, 3:58pm -
  • The Case for Centralized Services
    There is a debate that occasionally resurfaces within companies that have multiple business units: Should Professional Services be distributed within each business unit or centralized to support all the business units? There are three compelling argu…
    - 10 Jun 13, 9:33am -
  • Double Click on the SaaS Business Model
    Current Wisdom Yesterday, my colleague Maria Manning Chapman forwarded me an article from Tien Tzuo, a former marketing executive at salesforce.com: Wall Street Loves Workday, but Doesn’t Understand Subscription Businesses I strongly agree with his…
    - 17 Apr 13, 2:53pm -
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In The Lights PR

The Economist: Professional Services

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