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Crain's New York: Pro Services

  • newDoorDash starts delivering toilet paper, groceries

    DoorDash starts delivering toilet paper, groceries

    DoorDash, the nation's biggest food delivery app, will start delivering goods from 7-Eleven, Wawa and other convenience stores to Americans who are mostly stuck at home for the foreseeable...To view the full story, click the title link.
    - 11 hours ago, 1 Apr 20, 3:45pm -
  • newStocks deepen sell-off on shutdown concerns

    Stocks deepen sell-off on shutdown concerns

    U.S. stocks started the second quarter with deep losses as investors braced for a long economic shutdown that’s likely to devastate corporate profits and dividends. The dollar rose with...To view the full story, click the title link.
    - 11 hours ago, 1 Apr 20, 3:42pm -
  • newFor banks, massive SBA loan program offers a needed jolt

    For banks, massive SBA loan program offers a needed jolt

    Bankers aren’t accustomed to offering free money or lending at rates that produce a loss. But that’s what they’re about to do as the federal government’s massive program revs up.Under the Small...To view the full story, click the title li…
    - 12 hours ago, 1 Apr 20, 2:50pm -
  • new5 real estate issues to watch in the state budget

    5 real estate issues to watch in the state budget

    With the arrival of the April 1 deadline for the state's budget—which Gov. Andrew Cuomo warned yesterday could be "coronavirus crisis shuts down much of the state and sinks potential tax revenues—the...To view the full story, click the title l…
    - 13 hours ago, 1 Apr 20, 1:56pm -
  • newWeWork asks landlords to cut its rent by up to 30%

    WeWork asks landlords to cut its rent by up to 30%

    WeWork is in discussions with its biggest landlords globally as the coworking giant aims to slash as much as 30% from its copious load of rent liabilities, according to people with knowledge of the...To view the full story, click the title link.
    - 14 hours ago, 1 Apr 20, 1:31pm -
  • newHotel occupancy rates slide even more with travel shut down

    Hotel occupancy rates slide even more with travel shut down

    The story keeps getting worse for U.S. hotels, as travel bans and social distancing efforts decimate demand for rooms.Occupancy rates fell to 23% during the week that ended March 28, according to a...To view the full story, click the title link.
    - 14 hours ago, 1 Apr 20, 1:15pm -
  • newMany New York coronavirus patients are young, surprising doctors

    Many New York coronavirus patients are young, surprising doctors

    Younger adults in New York City are being hospitalized with Covid-19 infections at surprisingly high rates, said doctors and other health care workers treating them, undermining earlier assumptions...To view the full story, click the title link.
    - 14 hours ago, 1 Apr 20, 1:06pm -
  • newDon't leave minority- and women-owned businesses out of the bailout

    Don't leave minority- and women-owned businesses out of the bailout

    While we remain in the throes of the Covid-19 pandemic, we all know there is another crisis coming. Like a tsunami after an earthquake, the devastation this prolonged shutdown will wreak on our...To view the full story, click the title link.
    - 15 hours ago, 1 Apr 20, 12:29pm -
  • newTimes Square Arts director gives works a larger-than-life digital stage

    Times Square Arts director gives works a larger-than-life digital stage

    Scraping pigeon poop off tiny circuit boards with a cuticle stick wasn't what Jean Cooney thought she'd be doing when she got into municipal art. Yet it's among the random skills she has mastered...To view the full story, click the title link.
    - 16 hours ago, 1 Apr 20, 11:31am -
  • newVC fund co-founder on how supermarkets can evolve

    VC fund co-founder on how supermarkets can evolve

    As co-founder and New York–based partner of Greycroft, Ian Sigalow helps manage a $1.5 billion portfolio. Investments he has led include payment platform Braintree, acquired by eBay for $800...To view the full story, click the title link.
    - 16 hours ago, 1 Apr 20, 11:17am -

Forrester: Analyst Relations Forum

  • Updating analysts with a quarterly newsletter - do or don't?

    Updating analysts with a quarterly newsletter - do or don't?

    All - would be interested in getting your feedback on if you do/don't compile and distribute a quarterly analyst update via email newsletter-type format.   If you do one, have you seen tangible benefits, such as receiving positive feedback from ana…
    - 1 Jul 14, 4:32pm -
  • Forrester's Scorecard For AR And Direct Sales
    We opened a discussion thread on Forrester's Scorecard For AR And Direct Sales . I am interested in your thoughts and can answer any questions raised by the document.
    - 11 Mar 14, 11:03am -
  • Educate AR's Personnel
    We opened a discussion thread on Educate AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 21 Nov 13, 3:19pm -
  • What should the marketplace think about Gartner analyst reductions?
    Gartner has been pushing out many of its well known analysts. How should buy-side customers react?
    - 15 Nov 13, 10:29am -
  • Organize And Educate AR's Spokespeople
    We opened a discussion thread on Organize And Educate AR's Spokespeople . I am interested in your thoughts and can answer any questions raised by the document.
    - 12 Nov 13, 5:27am -
  • IIAR Classic Post: Analysts: When you’re looking for a briefing – help me to help you
    I did this post a while back -always good to remind that duties are on both sides > http://wp.me/p9yEt-1F Thoughts anyone?
    - 7 Oct 13, 10:06am -
  • Organize AR's Personnel
    We opened a discussion thread on Organize AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 27 Sep 13, 9:40am -
  • Why There's No One-Size-Fits-All AR Program
    We opened a discussion thread on Why There's No One-Size-Fits-All AR Program . I am interested in your thoughts and can answer any questions raised by the report.
    - 9 Nov 10, 9:15am -
  • Intentional Analyst Event Collocation As AR Strategy
     After seeing a Twitter exchange last week between a couple analysts and an AR pro - I thought I'd throw the topic out for broader discussion: Is it best practice or bad form to leverage one another’s analyst days (also known as analyst summits o…
    - 1 Nov 10, 2:13pm -
  • Analyst Relations resources
    Not asking for actual numbers... but what is the ratio of PR (counting agency people) to AR people (also counting agency) in your company? 2:1?  3:1? etc.?
    - 1 Oct 10, 3:25pm -

Professional Services Council

Service Visions

  • How are tech companies tracking customer consumption?
    For the past year, TSIA has been conducting research related to how our member companies understand how their customers are actually consuming technology offers. We call this field of research “Consumption Analytics.”  This field is becoming cr…
    - 24 Nov 14, 8:29am -
  • Digging Economic Moats
    Dear Reader: So sorry it has been so long since I have posted on this blog. At TSIA, we have been very busy helping our members navigate through the current industry transformation related to technology business models. If you missed us at our most r…
    - 8 Nov 14, 4:40pm -
  • So you want to sell outcomes?
    In the book B4B, we predict that technology customers will begin pressuring technology providers to commit to outcomes.  In other words, customers will not want to pay for technology up front and hope they achieve some target outcome. Customers will…
    - 7 Nov 13, 2:53pm -
  • Reaction to B4B
    In Vegas last week, over 1,000 professionals from the technology industry gathered at the Technology Services World conference where our latest book, B4B was officially released.   The overarching premise of TSIA’s latest book B4B is quite simple:…
    - 29 Oct 13, 8:24am -
  • Outcome Based Services Portfolio
    With the release of the book B4B this October, TSIA is focused on helping technology companies. Helping these companies brace for a radical shift in their business models. A shift away from selling product assets and produce attach services to delive…
    - 24 Sep 13, 11:05am -
  • B4B has Begun
    Sorry I have been so silent lately on this blog. I have been heads down collaborating on a new book titled B4B. The historical business models of technology providers are imploding in front of our eyes–and this is why we needed to write this book.…
    - 13 Sep 13, 7:40am -
  • Scrutiny on the SaaS Business Model
    Every since TSIA started our tracker of publicly traded cloud computing companies (The TSIA Cloud 20), I have been questioning the financial business model of SaaS companies: The SaaS Business Model Double Click on the SaaS Business Model Today, a c…
    - 24 Jul 13, 8:44am -
  • Blown Away by Analytics
    Back in 2005, I started an industry tracker titled “The Service 50.” Since then, TSIA has been publishing a quarterly snapshot of 50 of the largest publicly traded hardware, software, and pure-play services companies in the world. We have been ex…
    - 6 Jul 13, 3:58pm -
  • The Case for Centralized Services
    There is a debate that occasionally resurfaces within companies that have multiple business units: Should Professional Services be distributed within each business unit or centralized to support all the business units? There are three compelling argu…
    - 10 Jun 13, 9:33am -
  • Double Click on the SaaS Business Model
    Current Wisdom Yesterday, my colleague Maria Manning Chapman forwarded me an article from Tien Tzuo, a former marketing executive at salesforce.com: Wall Street Loves Workday, but Doesn’t Understand Subscription Businesses I strongly agree with his…
    - 17 Apr 13, 2:53pm -
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A curated aggregation of musings from across the land and of different subject matters for the scanoholics.