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Crain's New York: Pro Services

  • newPort Authority hails Via to escape LaGuardia congestion

    Port Authority hails Via to escape LaGuardia congestion

    The Port Authority is teaming up with .The agency and Via plan to launch LGA Connect, a $15 flat-rate shared ride service from LaGuardia to Manhattan, Brooklyn and other parts of Queens.Shuttles...To view the full story, click the title link.
    - 7 hours ago, 15 Nov 19, 2:35pm -
  • newBronx vendors get go-ahead to sell Yankees merch after Nike drops exclusive deal

    Bronx vendors get go-ahead to sell Yankees merch after Nike drops exclusive deal

    Bronx politicians applauded what they saw as a smart Yankees trade on Friday—crediting the Bombers for inking a new contract with Nike that allows stores near the stadium to continue selling the...To view the full story, click the title link.
    - 7 hours ago, 15 Nov 19, 2:21pm -
  • newDeveloper cleared to build 2,000 affordable apartments in Queens

    Developer cleared to build 2,000 affordable apartments in Queens

    The City Council has given the OK for a Queens development that will mark the largest private construction of affordable housing under the .Arker Cos.—the developer—plans to start construction next...To view the full story, click the title lin…
    - 8 hours ago, 15 Nov 19, 1:23pm -
  • newNew York is cashing in on another organic trend: natural wine

    New York is cashing in on another organic trend: natural wine

    When Frenchette opened in Tribeca in April 2018, wine director Jorge Riera, who for two decades had championed varietals made from organically grown grapes at restaurants and wine bars across...To view the full story, click the title link.
    - 10 hours ago, 15 Nov 19, 12:00pm -
  • newSuccessful CIOs bring business and technology leadership

    Successful CIOs bring business and technology leadership

    As technology has transformed virtually every industry and business around the world, the role of the chief information officer has undergone its own transformation. Instead of leading a support...To view the full story, click the title link.
    - 10 hours ago, 15 Nov 19, 11:24am -
  • newCIOs as communicators and drivers of change

    CIOs as communicators and drivers of change

    One of the biggest challenges that chief information officers face today is not just rolling out new technologies—everything from AI to augmented reality—but getting employees to accept the changes...To view the full story, click the title link.
    - 10 hours ago, 15 Nov 19, 11:19am -
  • new20 Years of CIO Success

    20 Years of CIO Success

    In 1998, when the first CIO of the Year® ORBIE® Award was presented, it was the products, not the people, that were at the center of attention.  Laptop of the Year, Printer of the Year and PC...To view the full story, click the title link.
    - 10 hours ago, 15 Nov 19, 11:12am -
  • newBloomberg pouring $100M into anti-Trump ad campaign

    Bloomberg pouring $100M into anti-Trump ad campaign

    New York billionaire Michael Bloomberg, who is deciding whether to launch a Democratic presidential bid, is pouring $100 million into an online advertising campaign attacking President Donald...To view the full story, click the title link.
    - 11 hours ago, 15 Nov 19, 10:44am -
  • newWhite House seeks disclosure of actual health care prices

    White House seeks disclosure of actual health care prices

    New rules from the Trump administration would require insurers and hospitals to disclose upfront the actual prices for common tests and procedures.Officials say the rules are an effort to spotlight...To view the full story, click the title link.
    - 11 hours ago, 15 Nov 19, 10:25am -
  • newGiuliani faces U.S. probe on campaign finance, lobbying breaches

    Giuliani faces U.S. probe on campaign finance, lobbying breaches

    Rudy Giuliani, President Donald Trump’s personal lawyer, is being investigated by federal prosecutors for possible campaign finance violations and a failure to register as a foreign agent as part of...To view the full story, click the title link.
    - 12 hours ago, 15 Nov 19, 10:02am -

Forrester: Analyst Relations Forum

  • Updating analysts with a quarterly newsletter - do or don't?

    Updating analysts with a quarterly newsletter - do or don't?

    All - would be interested in getting your feedback on if you do/don't compile and distribute a quarterly analyst update via email newsletter-type format.   If you do one, have you seen tangible benefits, such as receiving positive feedback from ana…
    - 1 Jul 14, 4:32pm -
  • Forrester's Scorecard For AR And Direct Sales
    We opened a discussion thread on Forrester's Scorecard For AR And Direct Sales . I am interested in your thoughts and can answer any questions raised by the document.
    - 11 Mar 14, 11:03am -
  • Educate AR's Personnel
    We opened a discussion thread on Educate AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 21 Nov 13, 3:19pm -
  • What should the marketplace think about Gartner analyst reductions?
    Gartner has been pushing out many of its well known analysts. How should buy-side customers react?
    - 15 Nov 13, 10:29am -
  • Organize And Educate AR's Spokespeople
    We opened a discussion thread on Organize And Educate AR's Spokespeople . I am interested in your thoughts and can answer any questions raised by the document.
    - 12 Nov 13, 5:27am -
  • IIAR Classic Post: Analysts: When you’re looking for a briefing – help me to help you
    I did this post a while back -always good to remind that duties are on both sides > http://wp.me/p9yEt-1F Thoughts anyone?
    - 7 Oct 13, 10:06am -
  • Organize AR's Personnel
    We opened a discussion thread on Organize AR's Personnel . I am interested in your thoughts and can answer any questions raised by the document.
    - 27 Sep 13, 9:40am -
  • Why There's No One-Size-Fits-All AR Program
    We opened a discussion thread on Why There's No One-Size-Fits-All AR Program . I am interested in your thoughts and can answer any questions raised by the report.
    - 9 Nov 10, 9:15am -
  • Intentional Analyst Event Collocation As AR Strategy
     After seeing a Twitter exchange last week between a couple analysts and an AR pro - I thought I'd throw the topic out for broader discussion: Is it best practice or bad form to leverage one another’s analyst days (also known as analyst summits o…
    - 1 Nov 10, 2:13pm -
  • Analyst Relations resources
    Not asking for actual numbers... but what is the ratio of PR (counting agency people) to AR people (also counting agency) in your company? 2:1?  3:1? etc.?
    - 1 Oct 10, 3:25pm -

Professional Services Council

Service Visions

  • How are tech companies tracking customer consumption?
    For the past year, TSIA has been conducting research related to how our member companies understand how their customers are actually consuming technology offers. We call this field of research “Consumption Analytics.”  This field is becoming cr…
    - 24 Nov 14, 8:29am -
  • Digging Economic Moats
    Dear Reader: So sorry it has been so long since I have posted on this blog. At TSIA, we have been very busy helping our members navigate through the current industry transformation related to technology business models. If you missed us at our most r…
    - 8 Nov 14, 4:40pm -
  • So you want to sell outcomes?
    In the book B4B, we predict that technology customers will begin pressuring technology providers to commit to outcomes.  In other words, customers will not want to pay for technology up front and hope they achieve some target outcome. Customers will…
    - 7 Nov 13, 2:53pm -
  • Reaction to B4B
    In Vegas last week, over 1,000 professionals from the technology industry gathered at the Technology Services World conference where our latest book, B4B was officially released.   The overarching premise of TSIA’s latest book B4B is quite simple:…
    - 29 Oct 13, 8:24am -
  • Outcome Based Services Portfolio
    With the release of the book B4B this October, TSIA is focused on helping technology companies. Helping these companies brace for a radical shift in their business models. A shift away from selling product assets and produce attach services to delive…
    - 24 Sep 13, 11:05am -
  • B4B has Begun
    Sorry I have been so silent lately on this blog. I have been heads down collaborating on a new book titled B4B. The historical business models of technology providers are imploding in front of our eyes–and this is why we needed to write this book.…
    - 13 Sep 13, 7:40am -
  • Scrutiny on the SaaS Business Model
    Every since TSIA started our tracker of publicly traded cloud computing companies (The TSIA Cloud 20), I have been questioning the financial business model of SaaS companies: The SaaS Business Model Double Click on the SaaS Business Model Today, a c…
    - 24 Jul 13, 8:44am -
  • Blown Away by Analytics
    Back in 2005, I started an industry tracker titled “The Service 50.” Since then, TSIA has been publishing a quarterly snapshot of 50 of the largest publicly traded hardware, software, and pure-play services companies in the world. We have been ex…
    - 6 Jul 13, 3:58pm -
  • The Case for Centralized Services
    There is a debate that occasionally resurfaces within companies that have multiple business units: Should Professional Services be distributed within each business unit or centralized to support all the business units? There are three compelling argu…
    - 10 Jun 13, 9:33am -
  • Double Click on the SaaS Business Model
    Current Wisdom Yesterday, my colleague Maria Manning Chapman forwarded me an article from Tien Tzuo, a former marketing executive at salesforce.com: Wall Street Loves Workday, but Doesn’t Understand Subscription Businesses I strongly agree with his…
    - 17 Apr 13, 2:53pm -
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